Return policy
At Global Service Store, we want to ensure your complete satisfaction with every purchase you make with us. If for any reason you are not completely satisfied with your order, we are here to help.
- Returns
We accept returns within 7 days from the date your order was delivered. To be eligible for a return, your item must be unused and in the same condition that you received it with no damage to the product packaging.
- How to Initiate a Return
To begin the return process, please contact our customer service team using the form by clicking here . Please include your order number and the reason for the return. Our friendly team will then provide you with detailed instructions on how to proceed.
- Refunds
Once we receive your return and it is approved, we will process your refund. The amount will be credited back to the original payment method within 10 business days.
- Items Not Eligible for Return
Some items are excluded from our return policy, including:
Custom items
Custom products
Products with special quantity orders
- Exchanges
We do not currently offer direct exchanges. If you would like a different item, please start the return process and make a new purchase.
- Return Shipping Costs
Return shipping costs are the responsibility of the customer unless the item received is defective or was incorrectly shipped by us.
- Contact
If you have any questions about our return policy, please contact us. We are here to help and ensure your shopping experience is exceptional.